Browsing » How We Work

Our Process

Click to download Our Process

Service Checkbook Follow-Up

Click to download Service Checkbook Follow-Up

Service Checkbook Customer Retention Program

Objective: Retain current service customers Capture lost service customers Capture vehicles not being serviced by the dealership Retain off-warranty customers Reduce cost associated with repeat coupon mailings Provide customers and prospects with an added value, “long-term” offer Create positive maintenance habits and increased service frequency Increase number of repair orders Increase average items and dollar […]